Terms and Conditions | Edersee Paradies
On this page you will find the terms and conditions of Camping Edersee Paradies. They include, among other things, our booking and payment terms, cancellation and no-show rules, site rules, and provisions for rental accommodation and long-term camping (Dauercamping).
As of: 30-7-2026
1. Scope and definitions
These terms and conditions of Paradies apply to all bookings and stays at Camping Edersee Paradies.
No-show means that the guest does not arrive on the booked arrival date, without timely cancellation and without notifying us.
2. Campsite
2.1 Booking procedure
- Pitches can only be reserved in advance via our website.
- A booking request is binding.
- Advance payment (prepayment) always applies: the full invoice must be paid no later than 2 weeks before the start of the holiday.
- For a last-minute booking, the full invoice must be paid no later than 2 days after receipt of the confirmation email with invoice.
- If you would like to accept a booking proposal we sent you, please always confirm it within 24 hours by email (in addition to the payment terms).
- In case of spontaneous arrival, you pay in advance on site, in cash or by card.
Late payment:
If the invoice is not paid within the stated deadlines, the right to the reservation expires and we may reallocate the pitch. This does not release the guest from the contractual cancellation/no-show fees, insofar as the booking has not been cancelled in time. In the event of late payment, statutory default interest and reasonable reminder fees apply.
2.2 No right of withdrawal (accommodation for a fixed period)
For accommodation contracts for a fixed period, there is no statutory right of withdrawal for distance sales. Only the cancellation/no-show rules stated below apply.
2.3 Details & arrival/departure
Please provide us with your full address and the exact dates of arrival and departure.
Please note: the pitch may still be occupied until 11:00 on the day of arrival.
- Check-in (pitches): from 12:00
- Check-out (pitches): by 11:00 at the latest
3. Site rules (Platzordnung)
3.1 Quiet hours
Quiet hours: 22:00–07:00. During this time, music, loud conversations and vehicle movement are not permitted.
3.2 Visitors and minors
- Visitors must be registered at the reception before entering the site.
- Minors may only stay overnight when accompanied by a parent/guardian, or with written consent and an adult supervisor.
3.3 Gas, electricity, EVs, water, waste
Gas:
For all caravans, motorhomes and vehicles with permanently installed gas systems, a valid gas inspection in accordance with legal requirements is mandatory. If the inspection is missing or expired, we reserve the right to refuse the stay or to take the caravan out of operation until the inspection has been carried out.
Electricity:
Connection only via approved, intact cables (min. IP44, rubber cable H07RN-F) and fully unreeled cable reels. Max. 16 A / 230 V per connection, no DIY solutions.
EVs:
Charging electric vehicles via pitch/Schuko sockets is prohibited.
Water:
Use drinking water sparingly; washing vehicles and filling (portable) pools/swimming pools is not permitted. In winter, please observe frost protection.
Wastewater/greywater:
Dispose only at the designated points; chemical toilets may only be emptied at the disposal/wastewater station.
Waste:
Separate waste according to the posted categories (residual waste, paper, glass, organic/bio, packaging). Bulky waste and electrical appliances are not accepted.
3.4 Dogs
- Leashes are required throughout the site (including shoreline/meadow areas).
- Dangerous dogs under state law only with permit/muzzle and prior registration.
- The owner is liable for damage caused by the animal and must carry waste bags; any soiling must be removed immediately.
3.5 Damage and malfunctions
Damage and malfunctions must be reported to reception immediately. Guests are liable for damage caused by themselves, fellow travellers or visitors. If damage is not remedied in good time, we may arrange immediate repairs at the expense of the party responsible; additional costs and consequential damage (e.g. loss of rental income) may be charged.
3.6 Photos/video, commercial recordings and drones
Private recordings for personal memories are permitted as long as the privacy and portrait rights of others are respected.
Commercial recordings require prior written consent.
Drones/UAS are only permitted with written consent from the campsite and only in compliance with applicable aviation and privacy regulations (e.g. EU drone regulation, minimum distances, insurance). Flying over crowds, private property and sensitive areas (sanitary facilities, playground) is prohibited.
3.7 Enforcement, law and consumer protection
The site rules form part of the contract. In the event of serious violations, we may exercise our right of admission/house rules; there is no entitlement to a refund.
German law applies. Mandatory consumer protection provisions in the guest’s country of residence remain applicable.
4. Advance payment / bank details (campsite)
Account holder: Priscilla Wilhelmi
Waldecker Bank
IBAN: DE 85 5236 0059 0000 5521 43
BIC: GENODEF1KBW
Reference: reservation number
5. Cancellation & No-show (pitches)
Cancellations must be submitted by email. The time at which the cancellation is received by the campsite shall be decisive. Refunds are made electronically via the same payment method as the original payment (if technically possible). We recommend taking out travel cancellation insurance.
The following charges apply in the event of cancellation:
- More than 30 days before the booked arrival date: €15.00 administration fee per reserved pitch
- 30 to 15 days before arrival: 25% of the agreed accommodation price
- 14 to 2 days before arrival: 50% of the agreed accommodation price
- From 1 day before the planned arrival date and in the event of non-arrival/no-show, no refund is possible. Any payments already made will be retained.
If the guest does not arrive on the day of arrival without prior cancellation and does not inform us by 8:00 p.m. at the latest, the reservation will be considered a no-show. In this case, we reserve the right to reallocate the pitch from the following day.
In case of early departure or non-use, there is no entitlement to a refund; the no-show/cancellation rules apply.
6. Rental accommodation (Mietunterkünfte)
6.1 Deposit, payment and times
For reservations of rental accommodation, a deposit of € 100.00 per rental unit is due immediately. This deposit consists of:
- € 90.00 security deposit + € 10.00 administration/inspection fee
The reservation is only valid once the deposit has been received in our bank account. There is no separate payment confirmation; your bank statement serves as proof of payment.
The remaining balance is due no later than 1 month before the planned start of the holiday. If payment is not made on time, the right to the reservation expires and we may reallocate the accommodation. This does not release the guest from contractual payment or cancellation fees if the booking has not been cancelled in time.
- Arrival: from 15:00
- Departure: by 11:00 at the latest
6.2 Security deposit and cleaning
You clean the rental caravan yourself after your stay (see cleaning plan). In that case, the security deposit is usually refunded within 1 month after inspection. Refunds are made electronically via the same payment method as the original payment (if technically possible).
Costs for additional cleaning and breakage (in case of improper handover) are deducted from the security deposit. If a deep clean is required, the security deposit will also be retained. In special cases, we will issue an invoice for missing inventory, vandalism or other damage.
6.3 Cancellation & No-show (rental accommodation)
Cancellations must be submitted by email. The time at which the cancellation is received by the campsite shall be decisive. Refunds are made electronically via the same payment method as the original payment (if technically possible). We recommend travel cancellation insurance.
The following charges apply in the event of cancellation:
- More than 30 days before the booked arrival date: a €15.00 administration fee per reserved rental accommodation.
- 30 to 15 days before arrival: 50% of the agreed accommodation price
- 14 to 2 days before arrival: 80% of the agreed accommodation price
- From 1 day before the planned arrival date, no refund is possible.
No-show:
If the guest does not arrive on the arrival date and does not inform us by 20:00 at the latest, this is considered a no-show. The agreed total amount is then due, reduced by any saved expenses.
Early departure / non-use:
No entitlement to a refund; the no-show/cancellation rules apply.
7. Restrictions due to natural conditions
The water level of Lake Edersee depends on weather conditions, rainfall and water regulation by third parties. The campsite operator has no influence over these factors. Therefore, a particular water level and the possibility of swimming, using the ferry or taking part in other recreational activities at Lake Edersee cannot be guaranteed. Restrictions or the unavailability of such activities do not entitle guests to free cancellation, a price reduction or compensation, provided that the booked pitch or accommodation remains available in accordance with the agreement.
8. Dauercamping (seasonal/annual pitches)
8.1 SEPA bank details
Account holder: Priscilla Wilhelmi
Waldecker Bank
IBAN: DE 85 5236 0059 0000 5521 43
BIC: GENODEF1KBW
Reference: invoice number
8.2 Payment and default
If the annual invoice is paid after 9 January, interest and reminder fees will be charged. Payment by instalments is not accepted.
The landlord may terminate the agreement if there is a payment arrears of 2 months after the due date for rent or ancillary costs.
A security deposit of € 600.00 is due when the contract is concluded. The pitch may only be entered after the security deposit has been received.
9. Limitation of liability and other provisions
No liability is accepted for loss/theft/damage to guests’ property, unless there is intent or gross negligence.
In the event of force majeure or official measures (storm, flooding, pandemic, etc.), services may be adjusted or suspended; liability is excluded. Amounts already paid will be handled in accordance with the cancellation rules.
Price and service information may be corrected in the event of obvious errors or typos.
The operators of ederseeparadies.com make every effort to keep all information correct and up to date. Nevertheless, we provide no guarantee as to the timeliness, accuracy, completeness or quality of the information provided. Liability claims for material or immaterial damage caused by the use or non-use of the information or by incorrect/incomplete information are excluded, unless there is proven intent or gross negligence.
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board. Online dispute resolution: see the imprint at the bottom of the page. Information on the processing of personal data (booking, registration form, payment) can be found in our privacy policy.
10. Hyperlinks
In the case of direct or indirect references to external websites (“links”), liability only exists if we are aware of unlawful content and it is technically possible and reasonable to prevent its use.
At the time the links were created, no illegal content was identifiable. We have no influence on the current or future design, content or authorship of linked pages and therefore expressly distance ourselves from all content that has been changed after the link was set. This applies to all links and references within our website and to external entries, for example in a guestbook. For illegal, incorrect or incomplete content and for damage resulting from the use or non-use of such information, only the provider of the linked page is liable.
11. Imprint
Priscilla Wilhelmi
Asel-Süd 1
34516 Vöhl
Tel.: (05635) 608
Fax: (05635) 99 10 64
E-mail: info@camping-asel-sued.de
VAT ID: DE305106261